Dialogos

Outrage at HIO Over Serious Malfunctions in GESY Information System

Published February 12, 2026, 12:04
Outrage at HIO Over Serious Malfunctions in GESY Information System

Serious malfunctions in the GESY information system have been recorded for 1 to 1.5 years, according to Antonia Chatzichanna, Head of the IT management department of the HIO. The problems include system outages, slow operation, loss of doctor data, difficulty accessing medical history and increased bureaucracy. The situation is described as unacceptable and the HIO expects a clear answer and final solution from the contracting company. The contract with the company expires in May 2026, while before 2019 the system worked perfectly, despite some minor failures.