Politis

HIO: Action Plan for GESY System Page Being Prepared - Problems to be Resolved

Published January 15, 2026, 15:20
HIO: Action Plan for GESY System Page Being Prepared - Problems to be Resolved

The Health Insurance Organization (HIO) announced that the contractor for GESY, NCR Cyprus Ltd, is preparing an action plan to definitively resolve the technical issues affecting the Information System. The announcement follows a meeting chaired by the Minister of Health, with the participation of the HIO and NCR Cyprus Ltd. The contracting company has already identified the cause of the problems and has implemented a temporary technical fix to limit their extent and impact. The comprehensive action plan is expected to be finalized within the day and implemented immediately. The HIO states that it is closely monitoring the development of the issue and looks forward to the cooperation and commitment of NCR Cyprus Ltd to restore the system's functionality. GESY providers will be systematically informed of developments. The announcement emphasizes the need for immediate and effective addressing of the problems, in order to ensure the smooth operation of GESY and citizens' access to health services.