Cyprus Times

Cyprus TOM Website Issues Cause License Renewal Delays

Published March 12, 2026, 12:08
Cyprus TOM Website Issues Cause License Renewal Delays

The website of the Department of Road Transport (TOM) experienced issues on the final day for renewing driving licenses, resulting in citizens being unable to complete the payment process on time. Complaints were recorded regarding slow loading times or complete inaccessibility, with some users being double-charged due to transaction failures. TOM assures that the problem was resolved by noon, however, citizens reported issues until late in the evening. So far, licenses have been renewed for 772,000 vehicles, while the number of unrenewed licenses remains unknown. After the deadline, a surcharge of €10 plus 10% of the license fee is imposed. Despite the surcharge, Parliament intends to submit a bill to extend the deadline, with the support of the Ministry of Transport, provided it is legally permissible. Discussion is expected regarding the handling of cases of those who renewed today with the surcharge.