Politis

Strovolos Residents Embrace New Technology: Surge in Complaints, 71.2% Resolution Rate

Published March 25, 2026, 07:17
Strovolos Residents Embrace New Technology: Surge in Complaints, 71.2% Resolution Rate

The Municipality of Strovolos has experienced a significant increase in the use of the Novoville application for submitting requests from residents. Specifically, 3,781 requests were recorded over a four-month period (December 1, 2025 - March 23, 2026). Of these, 71.2% (2,692 requests) have already been resolved, indicating the effectiveness of the new technology and the responsiveness of municipal services. Despite the high resolution rate, hundreds of requests remain ongoing or pending. The Novoville application has become popular among Strovolos residents, offering a direct way to communicate with the municipality. The large number of requests highlights the needs of citizens and the effectiveness of the municipality's new approach. The use of technology appears to be improving communication and the provision of services to residents. The Municipality of Strovolos continues to work to resolve pending requests and improve the quality of services provided. The Novoville application is a valuable tool for achieving these goals.